Beacon Hosting Privacy Policy

1. Personal Information We Collect

We collect the following types of personal information necessary to deliver our services:

• Account Information: Name, username, password, email address, postal address, telephone number, and payment details.
• Transaction Information: Details related to purchases and payments made through our services.
• Technical Information: IP addresses, browser type, operating system, and related technical data automatically collected during website visits.
• Usage Data: Information about your interactions with our services, including logs, server usage data, and performance metrics.

2. How We Collect Your Information

We may collect your personal information through:

• Direct interactions (account registration, billing inquiries, support requests).
• Automated technologies (cookies, logs, analytical tools).
• Third parties (payment providers, fraud prevention services, analytics providers).

3. Purposes of Information Collection

We collect and use your personal information strictly to:

• Provide, maintain, and improve our services.
• Process transactions, manage billing, and handle refunds.
• Communicate with you regarding your account, security, and updates.
• Detect, prevent, and address security and technical issues.
• Comply with applicable laws, regulations, and legal processes.

4. Sharing of Personal Information

Information may be shared with:

• Trusted Third-Party Service Providers: For payment processing, hosting, data analytics, fraud prevention, and security.
• Legal Compliance: When required by law or regulation or in response to valid legal requests from authorities.
• Business Transfers: In connection with mergers, acquisitions, or asset sales, ensuring confidentiality is maintained.

5. Data Security and Protection

Beacon Hosting implements robust security measures including SSL encryption, strict access controls, and regular audits to safeguard your data. While we strive for the highest standard of security, no internet transmission or electronic storage can guarantee absolute protection.

6. Data Retention Policy

Your personal information is stored only for as long as required to provide services or as mandated by Australian law. When no longer required, your data is securely deleted, anonymized, or destroyed.

7. Your Rights Under Australian Privacy Law

Under the Australian Privacy Act, you have the right to:

• Access your personal information upon request.
• Correct or update inaccurate or incomplete personal information.
• Delete or request deletion of your data, subject to legal and business requirements.
• Opt-out of receiving promotional communications from us.

8. Cookies and Analytics

We use cookies and similar technologies to enhance your experience and improve our services. You may manage your cookie preferences via your browser settings.

9. International Data Transfers

Personal information collected by Beacon Hosting is stored primarily within Australia. If data is transferred internationally, we ensure it is protected to standards consistent with Australian law.

10. Third-Party Links and Services

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external services. We recommend reviewing their privacy policies directly.

11. Changes to this Privacy Policy

We may update this policy periodically to reflect changes in law, our practices, or services. We encourage you to regularly review this policy on our website. Updates will be indicated by changing the "Effective Date" stated above.

12. Complaints and Contact Information

If you have questions or concerns regarding this Privacy Policy, or to lodge a complaint regarding our handling of your personal information, please contact:

We aim to resolve all complaints promptly and effectively. If unsatisfied, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC):