Effective Date: 3 June 2025
Beacon Hosting (“we,” “our,” or “us”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or services, you agree to the terms of this Privacy Policy.
We may collect the following types of personal information:
Account Information
Technical Information
Service Usage Data
We collect information through:
We use personal information to:
We do not sell or rent personal information.
We may share data with:
All third parties are required to handle data securely and only for intended purposes.
Data access and functionality may vary depending on service status, including:
During trial or unpaid periods, certain features such as file downloads, backup exports, and SFTP access may be restricted.
We are not responsible for loss of access to data where services are inactive, suspended, or terminated.
Trial services are provided for evaluation purposes only and may include limitations on functionality, storage, and data access.
Data created during trial services may not be recoverable after the trial ends or expires.
We may delete trial data at any time after termination of the trial period.
Trial services are not intended for production use or long-term storage.
We retain personal information only as long as necessary to:
When no longer required, data is securely deleted or anonymised.
Retention periods may vary depending on service status and account activity.
We take reasonable steps to protect personal information using encryption, access controls, and monitoring systems.
However, no system is completely secure, and we cannot guarantee absolute security of data transmitted or stored electronically.
Under Australian Privacy Law, you may request:
Requests can be made by contacting our privacy officer.
We use cookies and similar technologies to:
You may disable cookies in your browser, but some features may not function correctly.
Our services may integrate with third-party providers such as payment processors, infrastructure providers, and analytics tools.
We are not responsible for the privacy practices of external websites or services.
Data is primarily stored in Australia. In some cases, data may be processed or stored in other jurisdictions where our service providers operate.
We take reasonable steps to ensure overseas providers handle data securely and in accordance with Australian standards.
We may update this Privacy Policy at any time. Updates will be published on our website with a revised effective date.
Continued use of our services constitutes acceptance of the updated policy.
For privacy-related questions or complaints, contact:
Privacy Officer Email: privacy@beaconhosting.org
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
This Privacy Policy is governed by the laws of Western Australia, Australia.
We update legal documents from time to time. Material changes that affect your rights may be communicated by email; minor clarifications are published here with an updated date.